U-Haul Moving & Storage of Lubbock at 1613 34th Street, in Lubbock

About U-Haul Moving & Storage of Lubbock

The U-Haul Moving & Storage of Lubbock is a US national Moving and storage company located in Lubbock, Texas. To figure out why customers choose U-Haul Moving & Storage of Lubbock and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of U-Haul Moving & Storage of Lubbock by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of U-Haul Moving & Storage of Lubbock

• Address: 1613 34th Street, Lubbock, TX 79411
• Website: uhaul.com
• Phone: +1 806-762-0307
• Types: Moving   Storage  
• Price level: Inexpensive

Reviews

• 1

  Catherine Byrd

  Posted Aug, 03 2019
  I have done all of my business with this location. Rented several trucks, returned several trucks, and purchased boxes multiple times. I didn't have any issues until recently. When trying to return the boxes they gave us hell. We purchased a few bundles for our recent move. They first told us that they couldn't be returned without a reciept so they were going to look it up by our card. We waited and waited more excuses. The lady behind the counter stated that she was getting a manager then proceeded to assist other customers. When we finally stepped forwarded and requested the manager again and asked how long it would take, she made multiple excuses about the place being busy and that she didn't know how long it would take. Then we demanded she go and get him. While away from the counter another polite assistant manager attempted to help. Then was circumplanted by the owner of the locarion. He was extremely rude. While pointing out that this took longer then it was worth, he blatantly ignored us and just kept saying it was the system. Again if you are a customer service supervisor, own the situation. Don't make excuses! I want to make it clear we were getting a refund on boxes that they will then sell to other customers, this makes it easier on the location to not get it from a supplier. This should have not been an ordeal at all. I am super dissapointed from this recent experience.

Photos of U-Haul Moving & Storage of Lubbock

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